Return & Refund Policy

Last updated: 14 June 2026

Parikshala sells digital subscriptions for competitive-exam preparation (practice questions, adaptive study plans, analytics). Since our products are digital services activated instantly, “returns” work as refunds under the conditions below.

7-day money-back guarantee (first purchase)

If you are not satisfied with your first paid subscription, you can request a full refund within 7 days of the purchase date — no questions asked. Write to support@parikshala.in from your registered contact with your payment reference.

The money-back guarantee applies once per user, on the first purchase only. Renewals and repeat purchases are covered by the failed/duplicate-payment rules below.

Failed, duplicate or erroneous payments

If money was deducted but your subscription was not activated, or you were charged more than once for the same order, the excess amount is refunded in full automatically once verified. No request is usually needed, but if an erroneous charge is not reversed within 7 business days, contact us with the transaction reference.

Refund duration and mode

Approved refunds are processed within 57 business days and are credited to the original payment method (UPI / card / net banking used at purchase). Depending on your bank, it may take an additional 2–3 business days to reflect in your statement.

Cases not eligible for refund

  • Refund requests after the 7-day window on the first purchase.
  • RewardCoins, promotional discounts, or referral credits (these have no cash value).
  • Accounts terminated for violation of our Terms of Service.

How to request a refund

E-mail support@parikshala.in with: your registered mobile number, the payment reference / order ID, and the reason (optional for the money-back window). We acknowledge every request within 48 hours.

Merchant details

This website is operated by KASHYAP KUMAR MAHANTA.

Registered address: 231, 4th B Cross, Kasturi Nagar, Bengaluru, Karnataka 560043, India

Phone: +91-7004718471 · E-mail: support@parikshala.in